Support

Frequently Asked Questions

Everything you need to know about Lejit.ai, from features and security to data handling and support.

Lejit.ai is a legal-tech platform that assists lawyers and legal teams with legal research, drafting support, procedural guidance, and compliance insights using AI. It is designed to support legal thinking, not replace professional judgment.
Lejit.ai is built for:
  • Advocates & litigators
  • In-house legal teams
  • Law firms
  • Compliance & governance teams
  • Law students & researchers
  • Government and policy teams
No. Lejit.ai does not provide legal advice. It generates assistive drafts, summaries, and procedural guidance that must always be reviewed, verified, and finalized by a qualified legal professional.
Lejit.ai outputs are drafting aids, not final filings. Before use, every output should be:
  • Fact-checked
  • Reviewed for jurisdiction and forum
  • Verified for limitation and procedural compliance

The user remains fully responsible for the final document.

Lejit.ai can help with:
  • Petitions, applications, notices, and representations
  • Contracts and clause drafting
  • Compliance notes and internal opinions
  • Legal research summaries
  • Regulatory and policy drafting
  • Procedural checklists and issue spotting
Lejit.ai is trained on legal principles and structured legal knowledge, but:
  • Laws evolve
  • Case law changes
  • Local practices differ

Always verify outputs against current statutes, rules, and judgments.

Yes. Like any AI system, Lejit.ai may:
  • Miss recent legal developments
  • Oversimplify complex issues
  • Misinterpret unclear prompts

Human review is essential.

Lejit.ai is designed with privacy and confidentiality in mind. User inputs are handled according to applicable data-protection principles and internal security protocols.

Please review the Privacy Policy for full details.
We recommend avoiding the upload of highly sensitive or identifying client information unless permitted under your professional obligations. Lejit.ai is a support tool, not a document storage system.
Data usage is governed by Lejit.ai’s Terms of Use and Privacy Policy.

Please refer to these documents for detailed information.
No. Lejit.ai must not be used to:
  • Mislead courts or authorities
  • Generate false or fabricated material
  • Circumvent legal or regulatory obligations
  • Replace professional accountability

Misuse may lead to restricted access.

If something isn’t working:
  • Refresh the page and retry
  • Review your prompt for clarity
  • Contact the Lejit.ai support team via the Contact section
Lejit.ai is optimized for web browsers and mobiles.
Yes, access to features require account registration. Access levels may vary based on individual, institutional, or enterprise plans.
Yes. Lejit.ai supports institutional and enterprise use cases, including:
  • Customized workflows
  • Compliance and governance support
  • Government and policy drafting use cases
Lejit.ai actively welcomes feedback from the legal community. You can share suggestions via:
  • In-platform feedback
  • Contact forms or email
  • Institutional or partner outreach
Lejit.ai takes data security and confidentiality seriously. Our platform is VAPT certified and complies with internationally recognized security standards, including ISO certification and SOC 2 Type II compliance. These certifications reflect our commitment to robust security controls, risk management, and continuous monitoring. We follow industry best practices to protect user data against unauthorized access, misuse, and vulnerabilities. While no system can claim absolute security, Lejit.ai is designed to meet enterprise-grade security expectations for legal and compliance-sensitive use cases.
Lejit.ai is built with a flexible deployment architecture to support different security and operational requirements. The platform can be deployed on:
  • Private cloud environments, including dedicated data centres
  • On-premise cloud infrastructure managed by the client or their chosen cloud service provider

This allows organizations to retain control over data residency, access controls, and internal security policies while integrating Lejit.ai into existing IT ecosystems. Lejit.ai works closely with enterprise and institutional clients to ensure secure integration, compliance alignment, and minimal disruption to existing workflows.

Yes. Lejit.ai offers assisted data migration services to help organizations onboard smoothly. We can support the migration of relevant data from existing systems, subject to technical feasibility and security review. To cover planning, testing, and secure execution, a nominal fee is charged for migration services. The scope, timelines, and applicable charges are discussed transparently in advance, ensuring clarity and minimal disruption to ongoing operations.
Lejit.ai’s legal knowledge graph is built using a combination of publicly available legal sources and reliable third-party data sources. These include statutes, regulations, judicial materials, and other authoritative legal information that is lawfully accessible. We continuously update and refine this data to reflect legal developments and improve relevance. On top of these sources, Lejit.ai uses proprietary technology and internal validation frameworks to structure, contextualize, and enhance accuracy, making outputs more precise and practically useful for legal workflows. While we prioritize breadth and reliability, all outputs should be independently reviewed by legal professionals before use.
Yes. Lejit.ai has a dedicated support team to assist users with queries, issue reports, and feedback. All requests are reviewed and triaged by our team, and we aim to respond to and resolve user queries within 2–3 business days, depending on the nature and complexity of the issue. Feedback and reports help us continuously improve the platform, and we appreciate users taking the time to share them. For urgent or enterprise-specific concerns, support channels may vary based on the engagement or service plan.

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